MetLife Claims Report
At the core of our mission is a commitment to our customers.
MetLife Lebanon: Standing by our Customers When It Matters Most
When life takes an unexpected turn, the true value of insurance is measured by how quickly and fairly claims are settled. At MetLife, this isn’t just a promise, it’s a proven commitment. With a global legacy of 157 years and over 72 years of service in Lebanon, MetLife has been a steadfast partner in protecting what matters most for individuals, families, and businesses.
Claims That Truly Support Customers
Between 2022 and 2024, MetLife Lebanon paid out more than $65 million in claims ensuring customers and their loved ones received the support they needed when it mattered most.
- $39 million in Group Medical claims
- $26 million in Individual Life & Protection claims
On average, 288 claims were paid every single day over the past three years. That’s more than just numbers; it’s peace of mind for thousands of people across Lebanon.
Beyond Claims: Total Benefits Paid
In addition to claims, MetLife delivered over $194 million in benefits through surrenders and maturities, further strengthening its commitment to customer well-being and financial security.
Life Claims: A Human Story Behind Every Number
The causes of life claims highlight the realities many families face:
- 50% Heart Disease
- 32% Cancer
- 13% Accidents
- 5% Other causes
MetLife provides protection across all age groups, with claimants age ranging from 15 years to 75 years old.
Group Medical Claims: Meeting Everyday Health Needs
Medical coverage plays a vital role in ensuring quality healthcare for policyholders. Over the past three years, MetLife Lebanon has paid:
- $24M in hospital care
- $6.9M in ambulatory services
- $3M in prescription medicines
- $2.8M in doctor visits
- $2M in dental care
- $0.3M in optical care
MetLife Lebanon 2022 – 2024 claims report
Why Choose MetLife Lebanon?
A Legacy of Trust and Reliability
MetLife has established itself as a leader in life, accident, and health insurance across Lebanon, backed by decades of expertise and financial strength. With $600 billion in assets under management globally and recognition on the Fortune 500® list, the company provides unmatched stability and reliability in times of need.
- Local expertise: Serving Lebanon since 1953, with deep understanding of the market.
- Customer-first approach: Dedicated to paying claims fairly, efficiently, and compassionately.
Protect What Matters Most
Insurance is more than a policy; it’s a promise to be there during life’s most challenging moments. At MetLife Lebanon, that promise is fulfilled daily through millions of dollars in claims and benefits paid, ensuring families and businesses can move forward with confidence.
Whether it’s a health emergency, a life claim, or simply the need for financial security, MetLife is there for you when you need it most.